All items are safely packaged before being shipped by express mail (such as DHL, Skynet and Fetcher).
Your order will always be sent to you as one package even though it may contain several products. Each
item will of course be packed in its own corrugated cardboard box, and the whole order (made up of as
many items purchased) will be enveloped with bubble wrap to form one unit. All boxes are handmade
using recycled cardboard.
If you purchase several products together, the combined weight will be calculated saving you significant
shipping costs. For example, the UAE shipping charge is 20 AED whether it is for a package weighing
0.01kg or one weighing 5kg.
On the day your package is shipped, you will receive a notification email containing the shipment's
tracking number and link so that you may be able to track it alongside myself.
The average shipping time is 1-4 working days to any location worldwide. Any shipping delays for
unforeseen or exceptional reasons due to acts of nature or high season rushes are not under Crafty
Dust's control or responsibility since the shipping process is outsourced. However, close monitoring and
follow up of your order is always guaranteed. In case of any worries, always feel free to contact me.
Crafty Dust is not responsible for import taxes or custom duties imposed by the customs department of
the country your purchased item is being shipped to outside the UAE.
If you plan on gifting an order to a friend, you have the option of sending it straight to their address
instead of yours. This is done on the checkout page, and you may also include message from yourself in
the package that ships.