Terms & Conditions
All product designs visible on this website, along with their packaging, are the sole property of Crafty
Dust. They are protected under copyright laws and may not be copied or reproduced in any medium
All products in this store are made-to-order. This means that they are made especially for you once you
order them. Please note that "Availability: In stock" - seen in every product listing - refers to the ability
of reproducing the product in question, and not it's immediate availability.
The fabrication process may take between 3 and 10 working days to be complete (before shipping), and
the exact time required is always mentioned in each product's listing, as this varies from product to
product. The 1st working day is considered the day following the payment date. In the UAE, working
days are Sunday to Thursday - ( Friday and Saturday are the weekend).
In the case that more than one product is bought, the time required to fabricate all the items of that
order will be the time span of the item with the longest time requirement. So all items of the same
order will be made in parallel.
Most products in this store may be customized. Sometimes the wood type may be chosen, at other
times the engraving, and in many cases the color. Please note that once chosen, these customizable
features cannot be changed.
All products are made of wood, and because wood is a natural material, slight variations in wood color
and wood grain are to be expected even for the same wood type. Each log is unique and has its own
particularities; and this is by no means a defect. Such minor variations add originality and character to
the design and ensure that your product will definitely be one of a kind. Please bear in mind however,
that if you order an oak product today, and then another oak product after one month, their grains and
colors may not match because they will most probably come from different logs. So if you would like a
matching desk set or several products, it would be best to purchase them in the same order to ensure
that they are made from the same wood source.
Needless to say, there is always great care taken in avoiding major wood knots and obvious
particularities when making any wood item.